We want you to be completely satisfied with your purchase from Sacred Perfumes. To ensure a hassle-free shopping experience, we’ve outlined our return policy below:

1. Eligible Items for Returns:

1.1:-Only unopened and unused perfume and perfume oil bottles are eligible for returns.
1.2:-Returns must be initiated within 15 days from the date of purchase.

2. Return Process:

2.1:- To initiate a return, please contact our customer service team at Our Facebook page/website/WhatsApp to request a Return Authorization (RA) number.
2.2:-Please include a copy of the original purchase receipt with the returned item.

3. Return Shipping:

3.1:- Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part.
3.2:-We recommend using a trackable shipping service to ensure your return is received.
3.3:- You can return yourself by visiting our shop

4. Refund or Exchange:

Upon receiving and inspecting the returned item, we will process your refund or exchange.
Refunds will be issued to the original payment method.
Exchanges can be made for an item of equal or lesser value.

5. Restocking Fee:

A restocking fee may apply for returns that are not due to our error or product defects. This fee will be deducted from the refund amount.

6. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately, and we will arrange for a replacement or refund.

7. Non-Returnable Items:

7.1:- Personalized or customized items are non-returnable unless they are damaged or defective.
7.2:- Pre-order product are non-returnable.
7.3:- Over 15 days from purchase products are non-returnable although product are damaged or defective.

8. Return Address:

Shop 1/186, Estarn Bonobithi Shopping complex, Dokkhin bonosree, L block, Rampura Dhaka, 01319629223

We strive to provide you with the finest quality products and service. If you have any questions or concerns about our return policy, please don’t hesitate to reach out to our customer service team.

Thank you for choosing Sacred Perfumes for your fragrance needs!